Privacy Policy

Who we are

Visa For Indonesia is a private visa-assistance service operated by Visa For Indonesia. This policy explains the personal information we handle when you browse this website, contact us, or use our services.

Information we collect

Depending on the service: name, contact details, nationality, passport and identity documents, date of birth, travel plans, immigration status, family or employment details, sponsor and company documents, payment records, correspondence, and documents you upload. Technical data such as IP address, browser type and security logs. We request only the documents needed for the service you ask for.

Why we use it

To respond to enquiries, assess and prepare your application, coordinate with sponsors and authorities, issue quotations and invoices, meet legal obligations, secure the website, and send service updates. Our lawful bases are performance of a service agreement, compliance with legal obligations, and consent where required.

Who we share it with

Indonesian immigration and other government systems, your employer or family sponsor, contracted legal or processing partners, hosting and payment providers, and others where the law requires. We never sell your data or use passport documents for advertising.

International transfers

Where providers or authorities process data outside the country it was collected in, we apply the safeguards required by applicable law.

Retention

We keep documents only as long as needed for the service and for legal, accounting, immigration and dispute obligations, then delete or de-identify them.

Security

We apply technical and organisational safeguards appropriate to the sensitivity of the data. No system is completely secure.

Your rights

Subject to applicable law you may request access, correction, restriction, deletion, or withdrawal of consent by contacting support@visaforindonesia.com. We verify identity before disclosing records. Some requests are limited by legal retention duties.

Cookies

This website currently sets no non-essential cookies. If analytics or other non-essential cookies are added, this section and a cookie banner will be updated accordingly.

Children

Family applications may include a child's data. We process it only for the requested purpose with parental or guardian authorisation.

Changes

We may update this policy and will post the new effective date.

Relevant law

Indonesian Law No. 27 of 2022 on Personal Data Protection, plus the laws of applicants' home jurisdictions.